How to Handle Negative and Neutral Feedback from eBay Buyers

17 October 2007

With eBay’s new enforcement of it’s Seller Non-Performance Policy, negative and neutral feedback are a big deal. Being content with a feedback rating of 98% plus is a thing of the past. Now that eBay has started factoring neutral feedback into it’s non-performance algorithm, you have to address every negative and neutral feedback you get.


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